Privacy Policy

grabcashavatar.com is this website and the Cash Avatar member application at app.cashavatar.io. For questions about this policy or about your personal information, contact us at hello@cashavatar.io.

• Account details: your name, email address, and a password that is stored securely by our authentication provider.
• Google sign-in: if you choose to sign in with Google, your Google name, email address, and profile picture only.
• Purchase information sent to us by our payment partners Explodely and Chariow: order number, product, amount, date, and country. We never receive or store full card numbers.
• Content you create in the app: product links, product information, photos you upload, scripts, videos, captions, and schedules.
• Social accounts you choose to connect, where available. Access tokens are kept encrypted and used only to publish what you schedule.
• Messages you send through the contact form.
• Technical data: your device, browser, IP address, and the pages you use, plus cookies needed to keep you signed in and basic analytics on the website.

We use your information to provide and secure your account, deliver the products you bought, generate the scripts and videos you request, publish your content or remind you to publish it, answer support requests, process refunds, prevent fraud, and meet our legal obligations. We do not sell your personal information.

Scripts, voices, and videos are produced by third-party AI service providers. They process your inputs only to generate your content on our behalf. Videos made with the platform feature AI-generated presenters and are labeled as AI content.

We share information with service providers acting for us, only as needed to run the services: hosting and database, authentication, our payment partners Explodely and Chariow, email delivery, AI and video processing, and storage. We may also disclose information to authorities when required by law.

We only request your basic Google profile (name, email, and picture) to sign you in. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use it for advertising and we do not share it except as needed to provide the sign-in.

We keep account data while your account is active. Videos and uploads are kept until you delete them or close your account. Purchase records are kept as required for accounting and tax. Contact form messages are kept for up to 24 months.

You can ask to access, correct, download, or delete your data, disconnect your Google or social accounts, or unsubscribe from optional emails. Email hello@cashavatar.io and we will handle your request. Residents of the EU/UK and California have the rights their laws provide.

We use encryption in transit, access controls, and private storage for uploads. No method of transmission or storage is 100% secure.

The services are not intended for anyone under 18.

Our providers may process data in the United States and in other countries, using appropriate safeguards.

We will post any update on this page and change the date shown above.