60-Day Money-Back Guarantee
Every purchase of the Cash Avatar program, its modules and its plans is covered by a 60-day money-back guarantee, for any reason. If the program is not for you, you can request a full refund within 60 days of your purchase.
Credit Packs
Credit packs and credit refills bought inside the Cash Avatar app are non-refundable and are not covered by the 60-day guarantee, because credits pay for AI video processing as soon as they are used. Purchased credits never expire while your account is active. Credits included with a program or plan purchase are removed if that purchase is refunded.
How to Request a Refund
Send one email to hello@cashavatar.io from the email address you used when ordering. Include your order number if you have it, and we will take care of the rest.
Payments and Receipts
Payments and receipts are handled by our payment partner Explodely. For payment or billing questions, you can also contact Explodely Billing Support directly.
After a Refund
When a refund is approved, access to the refunded product is removed.